II श्री श्रवण बाबा का जयकारा II

II श्री श्रवण बाबा का जयकारा II

जब तक सूरज चाँद रहेगा।

श्रवण बाबा का नाम अमर रहेगा।

How Safe Are RTI Activists?

The RTI bill that was passed in the parliament in 2005, was all about empowering Indians through information which gave new meaning to the motto "seek and you shall find." But for some it meant “seek and you die”. The death of over twelve RTI activists last year brings one question to our mind. Is it worth taking all the trouble for the good of the common public at the risk of one’s own life?

The fate of over twelve RTI activists last year who sought information to bring about transparency in the public domain brings one question to our mind. Is it all worth? Says a Guwahati based lawyer, Kunjabala Devi, who has filed many RTIs, “The lives of RTI activities are always under threat, but that doesn’t mean we cease to seek information for the public good.” 

In the recent times, there have been lot of debates and discussions in the parliament for the protection of these activists but there has been no conclusive decision so far. Yes, RTI activities are perhaps the most susceptible victims of the society, but sadly the law passed in 2005 mentions no protection for these activists.

The recent case of Delhi based, RTI activist Ravinder Balwani leaves a lot of questions to be answered. Balwani was found dead in the capital following a mysterious hit-and-run incident. Balwani is not just an isolated case. Who doesn’t remember the famous Shehla Masood murder in the open day lights?  A case that shook the nation and left a permanent question mark regarding the safety of RTI activists.

Many activists routinely face serious physical assaults as well as other punishment for bringing the corrupt under a scanner and demanding greater government transparency. There were also incidents where a RTI activist has been implicated in false cases just to strangulate their voices. However, it is not just only the RTI activists that have to bear the wrath of corrupt politicians and bureaucrats, but evidences prove that even policemen and social activist have been murdered for “intervening too much into matter that seemed fishy.” There are many such incidents that go unnoticed in the media or no formal police complain has been has registered.

Though the question of protection of the RTI activities has been debated in the parliament for long now, the situation right now seems too critical for the government to ignore any further. Says Subir Mishra, a social worker, “The RTI Act passed in 2005 didn’t do much for the protection of the RTI activists. It’s time that the bill should be amended to protect the interest and also bring about more safety for the petitioners.”

More often than not, the sloppy functioning in various departments has created difficulties in giving out information sought under Right to Information Act. It has been reported that since the enforcement of Right to Information Act in 2005, numerous application seeking information on the developmental activities taken up by various Government departments have poured in, but unfortunately, the Government has not been able to provide the information within the stipulated time . So who is to be blame for this misconduct and indifference? 

Says, Ms Devi, “Unlike in UK, where a citizen seeking information, the government has to reply back in flat 21 days, the Indian government is not abide by any rule here. They mostly blame the inept functioning and indifference of the government employees in providing the information. But I think it is mostly the pressure from the politicians and bureaucrats that prevents the Right to Information to the common man.“ Devi adds. 

Whatever reason the government gives for not being able to furnish out information, one thing is for sure, the Government didn’t realise the power they have passed on to the common man when they introduced this law. The movement now has caught the imagination of different sections of the people, be it the middle class or the poor. The media also have a major professional stake in the right to information because it would greatly aid the investigation of executive action. 

At this juncture, it is difficult to predict whether India is on the verge of the passage of a landmark law which apart from giving explicit guarantee to the people’s right to information would also concern about their safety. However Yes the Indians ave surely risen to the occasion.

Madhu Sawant, an activist from Bangalore adds. “Come down to streets and fight with corrupt people. Just thinking about doing something and not really acting towards it will not make India corruption free. I am an RTI activist. All I can say, we don't need your sympathy, we need your support. File  thousands RTI, let’s see whether they can kill all of the thousands”

THE ALL INDIA RAIGAR MAHASABHA {REGD.}

THE ALL INDIA RAIGAR MAHASABHA {REGD.}

SHRI GANGAMAI MANDIR, GANGA NAGAR, NEAR KEVDAJI KI CHALI,
THAKKARBAPANAGAR AREA, AHMEDABAD. PIN- 382350. GUJRAT

September 20, 2009

To,

The Hon’ble Chief Minister,

Government of Gujarat,

Gandhinagar.

Dear Sir,

Sub: Representation to include Raigar/Jatia Caste as Schedule Caste
in Gujarat State under Article 341 of the Constitution of India

The All India Raigar Mahasabha forwards the present representation to your goodselves with a belief that the Raigar/Jatia community may be declared as Schedule Caste in the State of Gujarat in terms of Article 341 of the Constitution of India.

Brief History:

The Raigar, Raiger, Rehgar or Regar, spelt in various forms, is a community of leather tanners. They are also known as Jatia. The word “Raigar” is a corrupt form of Raingaya, i.e. those who engage themselves in leather tanning. The Raigar community embraces its origin in 7-8th century and since then marked their presence in Rajasthan. They migrated from the erstwhile State of Rajputana (now known as “Rajasthan”) to different parts of India in the drought poised to earn their livelihood way back in 19^th and 20^th century to various states including the State of Gujarat from Rajasthan. They converse among themselves in Marwari and use the Devanagari and Gujrati script for writing.

Subgroups/ Gotras:

There are three subgroups, namely Raigar and Jatia. Marriages take place among all the three. These subgroups are further divided into about 450 numbers of clans (gotras), such as Bandarwal, Dhuriya, Jajoria, Kankheria, Rachoiya, Mauria, Jaggarwal, Atolia, Jaluthria, Dotania, Devatwal, Sablania, Jatolia, Sunwasia, Balotia, Khatnavalia, Chorotia Bakolia, Fulwaria, Singhadia, Nogia, Kurdia, Khorwal, Bansiwal, Barolia, Dolia, Bora, Gusaiwal, Sonkaria, Tongaria, etc…

Occupation:

The traditional occupation of the Raigars is the tanning of hides and skins and the colouring of leather. Some of them have now started making shoes, chappals, pagarkhis/jutis. A tiny section of Raigars community has taken up other occupations, like service, tailoring, masonry, labour and jute bag repairing. The Raigars are a landless community.

Religion:

They are Hindus and worship Bhagwan Ravidas, Lord Shiva, Ramdevpir, Hanuman, Bhairo and Ganesha etc. Women take part in social, ritual and religious festivals and fairs like Holi, Diwali, Dussehra, Teej, Gangore, and Ramdeojee ka Mela. They profess Hinduism and worship Shankar, Lakshmi, Durga, Hanuman and Ganesh. Sacred specialists are from their own community. Their sacred centres are Hardwar, Gangaji, Lohagar, Triveni, Gaya, Siddhpur, Chanod etc.

Indian society historically had a rigid, occupation-based, hierarchical caste system in which the relative place of a caste in the social hierarchy was determined largely by its traditional occupation. In particular, those performing 'unclean' or supposedly 'polluting' tasks viz. Raigar came to be regarded not merely as 'low' castes but as untouchables which has resulted in great injustice to the members of the concerned castes because they were discriminated against in every respect, and denied ownership of productive assets like land, as well as basic rights like education and equality, which resulted in perpetuation of extreme socio-economic deprivation of members of Raigar community in addition to other depressed classes.

Social Status:

The Raigar community, since long, has been a “depressed community” and witnessing extreme social, educational and economic backwardness arising out of the traditional practice. Since their migration into the State of Gujarat and rendering their services in building the state of Gujarat, the social, educational and economic condition of an average/common Raigar is miserable. They are unable to send their children for education in higher classes.

STATISTICS:

Though the Survey reports and other statistics related to Raigar community must be available with the government, a general statistical data is produced hereunder just to throw light on the miserable position of this weaker section of the society.

Particulars	Statistical data
Population of Raigars in the State of Gujarat	35,000 (approx.)
Economic status – Per capital income of the members of this community	Rs. 1,000/- – Rs. 1,200/- per month
People below Poverty line (BPL)	Most of them
Educational status - Literacy Rate	10% approx. as against the average of Schedule Caste lying at around 67% as per the Annual Report for 2008-09 of Department of Social Welfare.
Representation of SC/ST in State Government service	Negligible – Maximum 10-15 persons out of 35,000
Social security	Not in good shape.

Status in various other states

:

This depressed community has been declared by the Union of India, State Government of Rajasthan, Haryana, Punjab, Himachal Pradesh and Madhya Pradesh, Union Territory of Chandigarh and Delhi. Copies of the relevant notifications issued by the aforementioned Union of India and various States are enclosed herewith as annexure “A” and “B” for your kind perusal.

Status of earlier Representations made to State Government :

The Raigar Panchayat Samiti, Gujarat state, Ahmedabad made several representations to the Government of Gujarat to include the Raigar/Jatia caste in the Schedule Caste List. A copy of the said representation made to the Government of Gujarat is annexed herewith for your kind perusal and ready reference as annexure “C”. After considering the representations, the Department of Social Welfare, Govt. of Gujarat, vide Letter No. F. No. S.C.05/1098/M-28/H dated 28^thOctober 1998 directed to conduct the survey of the population and the status of Raigar(s) community residing in the state of Gujarat.

Pursuant to the aforementioned directions, the Research Officer of the Department of Social Welfare conducted a door-to-door survey at Ahmedabad, Vadodara, Surat, Deesa, Gandhidham, Jamnagar etc. A copy of the said Survey Report which is available with the Government shows that Raigar are living in pathetic condition in the State of Gujarat.

The statistics and the Survey Report of the Government would reveal clear picture regarding the socio-economic, educational backwardness, in-adequate representation and unequal status of this depressed, despicable and helpless fraction of the society.

Since the Raigars are not getting any benefit of the Government Schemes meant for economically and socially backward persons, as the community of Raigars are not incorporated in the Notification declaring them as member of Schedule Caste issued by the state of Gujarat despite the fact that the said community has been declared by the Union of India, State Government of Rajasthan, Haryana, Punjab, Himachal Pradesh and Madhya Pradesh Union Territory of Chandigarh and Delhi.

Since the community of Raigars has not been notified as Schedule Caste by the State of Gujarat, we are forwarding the present representation so that this depressed class may be declared as Schedule Caste in terms of Article 341 of the Constitution of India and be given the apposite support so that this weaker section may be able to fight with social and economic backwardness in which they are living.

The status of Scheduled Caste should be granted to the Raigar/ Jatia community to ensure the advancement of these socially and educationally backward citizens and providing them a fair opportunity to bring them at par with other segments of the community. The provision of Scheduled Caste status should be and must be adopted to advance the prospects of this weaker section of the society. Reservations should be granted to ensure the advancement of these socially and educationally backward citizens to make them equal with other segments of the community. Reservation should be and must be adopted to advance the prospects of the weaker sections of society.

Also, Dr. Ambedkar in the Constituent Assembly has regarding equality said that “… We must begin by acknowledging the facts that there is complete absence of two things in India society. One of these is equality. On the social plane, we have in India society based on the principle of graded inequality which means elevation for some and degradation for others. On the economic plane, we have a society in which there are some who have immense wealth as many who live in abject poverty”.

Further, Dr Rajendra Prasad at the concluding address of the Constituent Assembly stated that “… To all we give the assurance that it will be our Endeavour to end poverty and squalor, and its companions hunger and disease to abolish distinction and exploitation and to ensure decent conditions of living. We are embarking on a great task. We hope that in this we shall have the unstinted service and cooperation of all our people and the sympathy and support of all the Communities”.

The link between “caste” and its “occupation” is an unbreakable bondage to which the cast system has condemned the backward classes. Whether a backward caste man carries on his traditional occupation or not, he continues to be socially identified with the said occupation. The link between the caste and the occupation has not been served for thousands of years and it cannot be broken by arguments and theories. The ground reality is that every caste in every village is identified by its traditional occupation. It is pointed out, for example, that throughout the country in 6.5 lakh villages, it is a barber communities carry traditional occupation of hair cuttings and no other community has taken up the said occupation.

The Constitution never prohibits the practice of caste and castism. Every activity in Hindu society from cradle to grave is carried solely on the basis of one’s caste. Even after death, a Hindu is not allowed to cremate in the crematorium which is maintained for the exclusive use of the other caste or community. Dalits are not permitted to be buried in graves or cremated in crematoriums where upper caste people bury or cremate their dead. Christians have their own graveyards. Muslims are not allowed to be buried in the Hindu Crematoriums and vice-versa. Thus, caste rules the roost in the life of a Hindu and even after his death. In such circumstances, it is entirely fallacious to advance this argument on the ground that the Constitution has prohibited the use of caste.

The Constitution of India provides several special safeguards for the Scheduled Castes, so as to ensure that they are able to attain equality with the other social groups in the shortest possible time. These safeguards enable reservation in Government jobs, elections to the Lok Sabha and State Legislative Assemblies etc.

Moreover, another leading authority in the field of social class theory also identifies caste with hereditary status. He attempts to tie his interpretation with the situation in India a procedure not often followed by the other sociologists. He writes thus,

“Caste as unchangeable status:- the feudal order approximated to a caste system. When status is wholly predetermined so that men are born to their lot in life without hope of changing it then class takes the extreme form of caste. This is the situation in Hindu society.” Every Hindu necessarily belongs to the caste of his parents and in that caste he inevitably remains. No accumulation of wealth and no exercise of talents can alter his caste status and marriage outside his caste is prohibited or severely discouraged. Caste is a complete barrier to the mobility of class.”

Constitutional footing:

Article 341 of the Constitution of India, define as to who would be Schedule Castes & Scheduled Tribes with respect to any state or Union Territory. The relevant Constitutional articles are quoted below:-

“341 (1) The president may with respect to any State or Union Territory and where it is a State after consultation with the Governor thereof, by public notification specify the castes races or tribes or parts of or groups within castes races or tribes which shall for the purposes of his Constitution be deemed to be Scheduled Castes in relation to that State or Union Territory as the case may be.”

“341 (2) The President may with respect to any State or Union Territory and where it is a State after consultation with the Governor thereof by public notification specify the tribes or tribal communities or parts of or groups within tribes or tribal communities which shall for the purpose of this Constitution be deemed to be Schedule Tribes in relation to that State or Union Territory, as the case may be”.

The object to declare a particular caste as schedule caste under Article 341 of the Constitution of India is to provide additional protection to the members of the scheduled caste having regard to social and educational backwardness which they have suffered for considerable length of time. The determination of the caste would depend upon several factors, including customary law. As Raigar community is socially and educationally backward due to having their poor background and involved in traditional business.

The Supreme Court of India has also observed in Akhil Bhartiya Soshit Karmachari Sangh v/s. Union of India reported in AIR 1981 SC 298 that “there are sufficient indications in the Constitution that the Scheduled Castes are not mere castes. They may be something less or something more and the time badge is not the fact that the members belong to caste but the circumstances that they belong to an indescribably backward human group.”

The Preamble of the Constitution resolves to constitute the country into a secular democratic republic securing therein to all its citizens, in furtherance to justice, social economic and political liberty of thought, expression and belief, faith and worship; Equality of status and opportunity and to promote among all fraternity, assuring dignity of an individual. To achieve this ideal and objective, the Constitution, while guaranteeing the right to equality before law (Article 14), prohibiting discrimination (Article 15) and ensuring equality of opportunity in the matter of public employment (Article 16) as Fundamental Rights, also enjoins on the State to strive to promote the Welfare of the people by securing and protecting, as effectively as it may, a social order in which justice, social, economic and political, shall inform all the institutions of the national life [Article 38(1)], and “in particular strive to minimize the inequalities in income and endeavour to eliminate inequalities in Status, facilities and opportunities” [Article 38(2)].

Further, Article 46 states that “the State shall promote with special care, the educational and economic interests of the weaker sections of the people and in particular, of Scheduled Castes and Scheduled Tribes, and shall protect them from social injustice and all forms of exploitation”. Thus, special status has been assigned and certain safeguards have been provided to them in the Constitution.

Thus, the object is not only noble and action bona fide keeping with the avowed policy of the State in striving for building up a socialistic pattern of society but also keeping with the directive principles laid down in the Constitution. There is a reasonable nexus between the classification and the object in view, that it is in the consonance with the directive principles of the Constitution without offending the Fundamental Rights enshrined under it.

The Supreme Court of India further observed in Akhil Bhartiya Shoshit Karmachari Sangh (supra) that “……the Constitution provides not merely for adequate representation of Scheduled Castes and Scheduled Tribes to services and posts under the Union and States, but also provides for reservation of Scheduled Castes and Scheduled Tribes in the Legislatures. It is beyond any doubt that the founding fathers have assigned to them a special place and shown towards them special concern and charged the State with special mandates to redeem these handicapped human sectors from their grossly retarded situation. Indeed, they are not merely backward but are the backward most and cannot be equated with just any other caste in the Hindu fold.”

Equality clauses contained in Articles 14, 15 and 16 of the Constitution of India may in certain situations have to be considered as the basic structure/features of the Constitution of India. The Constitution of India professes to bring the socially and educationally backward people to the forefront. Only for the purpose of invoking the equality clause, the makers of the Constitution thought of protective discrimination and affirmative action. Such recourse to protective discrimination and affirmative action had been thought of to do away with social disparities. So long as social disparities among groups of people are patent and one class of citizens in spite of best efforts cannot effectively avail equality of opportunity due to social and economic handicaps, the policy of affirmative action must receive the appropriate attention. Thus, affirmative action in essence and spirit involves classification of people as backward class of citizens and those who are not backward class of citizens.

The grant of this social status to the Raigar/ Jatia Community as Scheduled Caste by your goodselves would entitle them for a preferential treatment by the State and play a vital role in ensuring the implementation of Constitutional safeguards in the matters like entry into public services and public sector enterprises, award of scholarships, admission to educational institutions including technical and medical colleges, allotment of lands, contesting elections to State Vidhan Sabha, Municipal Corporations, Gram Panchayats etc. to this despicable and helpless community.

Sociological conditions of the Raigar/ Jatia community prevailing in the State of Gujarat, thus, demands leverage to be advanced to them by the State and a provision of preference to this class which is embedded in our constitutional scheme vide Art. 14, 15, 16, so that the members of this Community may be able to combat their degraded and subservient position, come to the forefront and join hands in the overall development of the State.

Sir, since most of the members of this depressed class are earning their livelihood with occupation in leather tanning and allied sector and since without any aid and facilitation from the Government of Gujarat, and further due to lack of education, the members of this down trodden class of society are confronting terrible and horrifying days, which is making it difficult for a member of this helpless community to sufficiently earn and manage bread and butter for two times a day; more so in the times when the whole State of Gujarat is rejoicing the golden period as “Vibrant Gujarat”.

This despicable and helpless community, thus, looks forward with high hopes towards your goodselves to provide an opportunity of overall upliftment by according it a status of Scheduled Caste, so that this weaker section may gain a respectable socio-educational-economic status in the society and be an active part of the dream coming true being Vibrant Gujarat in its true sense.

Jai Hind.

Yours Faithfully

On behalf of The All India Raigar Mahasabha

Laduram Gusaiwal Mishrilal Sunwasia

Udaram Baroliya Tarachand Fulwadia

Baluram Jajoria Bhanwarlal Singhadia

Jagannath Chordia Devendra kumar Kurdia

Gopilal Kurdia Bharatkumar Gusaiwal

Punamchand Sunwasiya Manoharlal Bakoliya

Ramchandra Gusaiwal Nandkishore Fulwaria

Jagadish Devatwal Dashrath Bhatt

Revatram Khorwal Shrinarayan Devatwal

Girdharilal Dolia Khemaram Balotia

Durgaram Singhadia Hariram Bansiwal

Girdharilal Changeriwal Asulal Kurdia

Copy to:- for similar necessary action -

1. The Hon’ble Minister, Social Justice and Empowerment, Govt. of Gujrat, Ghandhinagar.
2. The Hon’ble Chairman, National Commission of Scheduled Caste, New Delhi.
3. The Hon’ble Leader of Opposition, Legislative Assembly,Govt. of Gujrat, Gandhinagar.
4. The Hon’ble Chief Secretary, Govt. of Gujrat, Ghandhinagar.
5. The Hon’ble Minister, Social Justice and Empowerment, Govt. of India, New Delhi.
6. Shri Lal Krishna Advani, Hon’ble Member of Parliament, Gandhinagar.
7. Shri Harin Pathak, Hon’ble Member of Parliament, Ahmedabad.

Complaint against the PIO for refused to accept the application fees

To,

The First Appellant Authority/Managing Director,

Delhi State Industrial & Infrastructure Development Corporation Ltd.    

Head Office, N-Block, Bombay Life Building, 
Connaught Circus, New Delhi – 110001. 

Subject: Complaint against the PIO for refused to accept the application fees and deliberately and wrongly refused to give information. It is gross violation as per the provisions of the RTI Act.

Dear Sir,

I am a RTI & social activist. I have been using the RTI Act for larger public interest and have made representations at various levels against corruption, illegal encroachment, illegal factory units & irregularities within the MCD & other departments for seeking information to promote transparency and accountability in the working of every public authority of India.

I want to draw your kind attention that the CPIO of DSIIDC ltd. has refused to accept the application fees and deliberately and wrongly refused to give information. It is gross violation as per the provisions of the RTI Act.

I had filed an RTI application on 05/03/2013 with DSIIDC Ltd. seeking some information. The CPIO has replied vide letter No.DSIIDC/CWC/RTI/2012-2013 dated 22-03-2013 to me and returned the RTI application on the ground of “the said IPO is not paid to anyone and is left blank”. (Attached PIO’s letter photocopy).

I had again filed fresh same RTI application on 06/04/2013 with DSIIDC Ltd. seeking some information. The CPIO has reply dated 30-04-2013 to me and returned the IPO on the ground of "the account section has refused to accept the said IPO as it is outdated. Thus, you are requested to send the fresh IPO or you may deposit Rs. 10/- in cash. So, that, your application may be entertained." (Attached PIO’s letter photocopy).

P.T.O. ………2

(2)

I want to inform that the validity of an Indian postal order is 2 years from the date of issue as per D. O. No. 15-6/88-PO of dtd. 25-09-1995. The CPIO has violated provisions of Section 5(3) of the RTI Act. (Attached photocopy order Ministry of Communication).

I had submitted 300 plus previous RTI applications along with same date IPO's in different departments. But none of the PIO objected on this matter. The CPIO has refused to accept the application fees and deliberately and wrongly refused to give information as per the provisions of the RTI Act.

Therefore, I humbly request you to pass orders to the said department to accept my RTI application & fees and taking action against the PIO/Department head impose a monetary fine.

I am attached return Indian Postal Order with this complaint.

Thanking you,

Yours faithfully,

Mahender Saini,

(RTI & social activist)

D-5/247, Sultan Puri, Near Jagdamba Mkt.,

New Delhi-110086.

Copy to;-

1.       The DoPT Department.

2.       Central Information Commission.

Complaint against the Branch Assistant Manager & staff of SBI Rohini branch

To,

The Banking Ombudsman 

C/o Reserve Bank of India, Sansad Marg,
New Delhi-110001

Tel.No.23725445/23710882
Fax No.011-23725218

Subject: Complaint against the Branch Assistant Manager & staff of SBI Rohini branch for Dereliction of duty i.e. failure to perform official functions in a timely and purposeful manner.

Dear Sir/ Madam,

I Kailash Chand living at D-5/247, Sultan Puri, New Delhi-110086 since 1980. I had been a saving account holder of the State Bank of India for 15 year. My saving account number: xxxxxxxxxxxxx.  I have always maintained my minimum balance in my savings account, but the customer service has been absolutely pathetic now. I am facing a problem due to negligence & careless by the Branch Assistant Manager & staff of your bank. They do print my wrong address as B8/6, sector-3, Rohini, Delhi in the new pass-book & bank record. I have been a victim of harassment by well-known Nationalized State Bank of India

I had gone your bank branch on 01st of March 2013 for some pending entries update in the passbook. The clerk told me for new pass-book, when I received new pass-book and checked the details and then I found that printed my wrong address in new pass-book. I went back to the SBI Branch to meet with the Branch Manager and asked her how my address has changed in new pass-book. Despite my asking time and again and at last she RUDELY replied me that we cannot tell anything. Your account had been opened at Rajouri Garden, you go there. I went to Rajouri Garden branch, they said, ”we had been already sent your account file with all documents at sector-14, Rohini branch”. They are making fool/harass me & run from one branch to another branch. The situation is worse at State Bank of India.

I am pursued the matter for last two month by submitting several verbally request to bank branch for correction in my address, but no positive response from bank branch so far. After then I had to apply in written complaints on 25-03-2013 & 06-04-2013 to the bank’s various offices up to the head office for correction in my address.

I had visited your bank branch on 13^th of May 2013. Now I feel insult in your bank because bank executive said to me that you carry your file and go to Rajouri Garden branch, they will do correct your address in the record. I would like to know that has there none of the messenger or peon post? Today I am feeling very shameful in front of other customer and staff. I am getting nervous after all this scene create your staff. Now tell me who is responsible for this. Is it the symbol of biggest bank of India? The branch manager seems to have forgotten the values and reputation of this bank and she has been engaged in transferring all his duties to customer.

Now I have decided to bring it to your kind notice regarding the bad service received by your branch staff. I wish you to take some kind of action against erring staff to avoid similar events in the future. These issues go against the goodwill of the SBI and leave a negative impact on account holders.

I wish to lodge a complaint against the branch manager regarding his ignorance towards his duties and respect for the bank/organization. I have been noticing his behaviour in office towards customer and when the matter became serious, I decided to bring the issue to your notice. I hope you will look into the matter and take necessary actions against the branch manager & staff.

I shall be extremely grateful if necessary action is immediately taken to correct my address.

Thanking you,

Yours faithfully,

(KAILASH CHAND)

D-5/247, Sultan Puri,

New Delhi-110086

Request to issue school leaving certificate

To,
The Head Master,
Govt. High School……

Subject: Request to issue school leaving certificate.

Respected Sir,

With due respects it is stated that my father is a Government official. He has been transferred to Jaipur. We intend to shift there. So it is not possible for me to continue my studies in your school. I am sorry to leave this institution. Where I met with kindness and consideration from all my teachers. I am specially thankful to you for fatherly affection.
I shall feel obliged it your honour will issue me school leaving certificate.
                                                            Thanking you.
Dated__________                                                                                    Yours obediently,
                                                                                                                             X. Y. Z.

Request for admission in class 10th.


To,
The Head Master,
Govt. High School…….

Subject: Request for admission in class 10th.

Respected Sir,

With due respects it is stated that as my father has been transferred from Hyderabad to this city. Previously I was studying in 10th class at Government Boys High School, Jaipur. Now I am anxious to secure admission in your school. My records have always been good both academically as well as in co-curricular activities.
It is therefore requested I may very kindly be granted admission in 10th class in your school.
                                                          Thanking you.
Dated________                                                                             Yours Obediently
                                                                                                         X. Y. Z.

FORM OF COMPLAINT WITH THE BANKING OMBUDSMAN

FORM OF COMPLAINT (TO BE LODGED) WITH THE BANKING OMBUDSMAN

(TO BE FILLED UP BY THE COMPLAINANT)

To:

The Banking Ombudsman

Address of office…………………………..

Dear Sir,

Sub: Complaint against …… (Name of the bank’s branch) of ………… (Name of the Bank)

Details of the complaint are as under:

1. Name of the Complainant …………………..

2. Full Address of the Complainant …………………………………………………………… Pin Code ………………..

Phone No/ Fax No. .…………………… Email …………………….

3. Complaint against (Name and full address of the branch/bank) ………………………….………………………….Pin Code ……………………. Phone No. / Fax No. …………………….

4. Particulars of Bank or Credit card Account (If any) ………………………………………………………………………

5. (a) Date of representation already made by the complainant to the bank (Please enclose a copy of the representation) ……………………….

 (b) Whether any reminder was sent by the complainant? YES/NO

 (Please enclose a copy of the reminder) ……………………….

6. Subject matter of the complaint (Please refer to Clause 8 of the Scheme)

…………………………………………………………………………………………

7. Details of the complaint: (If space is not sufficient, please enclose separate sheet)

…………………………………………………………………………………………………………………………………

…………………………………………………………………………………………………………………………………

8. Whether any reply (Within a period of one month after the bank concerned received

the representation) has been received from the bank? Yes/ No

(If yes, please enclose a copy of the reply )

9. Nature of Relief sought from the Banking Ombudsman ………………………………………………………………………………

(Please enclose a copy of documentary proof, if any, in support of your claim)

10. Nature and extent of monetary loss, if any, claimed by the complainant by way of

compensation (please refer to clauses 12 (5) & 12 (6) of the Scheme) Rs………….…

11. List of documents enclosed:

(Please enclose a copy of all the documents)

12. Declaration:

(i) I/ We, the complainant/s herein declare that:

a) the information furnished herein above is true and correct; and

b) I/We have not concealed or misrepresented any fact stated in the above columns and

in the documents submitted herewith.

(ii) The complaint is filed before expiry of period of one year reckoned in

accordance with the provisions of Clause 9(3)(a) and (b) of the Scheme.

(iii) The subject matter of the present complaint has never been brought before

the Office of the Banking Ombudsman by me/ us or by any of the parties

concerned with the subject matter to the best of my/ our knowledge.

(iv) The subject matter of the present complaint has not been decided

by/pending with any forum/court/arbitrator.

(v) I/We authorise the bank to disclose any such information/ documents

furnished by us to the Banking Ombudsman and disclosure whereof in the

opinion of the Banking Ombudsman is necessary and is required for redressal of

our complaint.

(vi) I/We have noted the contents of the Banking Ombudsman Scheme, 2006.

Yours faithfully,

(Signature of Complainant)

NOMINATION – (If the complainant wants to nominate his representative to appear

and make submissions on his behalf before the Banking Ombudsman or to the Office of

the Banking Ombudsman, the following declaration should be submitted.)

I/We the above named complainant/s hereby nominate

Shri/Smt………………………………………….. Who is not an Advocate and whose

address is ………………………………………………………………………………

as my/our REPRESENTATIVE in all proceedings of this complaint and confirm that

any statement, acceptance or rejection made by him/her shall be binding on me/us.

He/She has signed below in my presence.

ACCEPTED

(Signature of Representative)

(Signature of Complainant)

Note: If submitted online, the complaint need not be signed