Wednesday, April 8, 2015

It is a good idea to put your complaint in writing at this point.

Dear headteacher (give their name)
As a parent of XXX (give child’s name and class), I am writing to make a formal complaint about... (explain briefly why you are complaining. Give dates, times and place of any incidents or actions which you are complaining about).
So far the following action has been taken... (list any action taken by you or the school such as an investigation, if relevant).
I am not happy with the action so far because... (say if you think the action was wrong or not enough, or if there has been no action at all).
My child feels... (say what the affect has been on your child so far, if relevant).
This can be supported by... (say if a GP, youth worker, friend or other person can back up any of your points. Add any supporting letters or statements).
School policies say... (quote here from any policy which you think will help your case. See page 4 for details). Government guidance says... (quote here from any guidance documents which you think will help your case. See page 9 for government website details).
I would like you to put this matter right by... (give ideas here for action to put right any wrong you or your child may have suffered. See page 8 for remedies).
I would like to meet to discuss this if possible (give times when you are available).
Yours sincerely (parent)

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